/* ============================================
   VICTORIA CHAT - Premium Chat Interface
   ============================================ */

/* Chat Button */
.victoria-chat-btn {
    position: fixed;
    bottom: 2rem;
    right: 2rem;
    width: 64px;
    height: 64px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    border: none;
    cursor: pointer;
    box-shadow: var(--shadow-xl), 0 0 40px rgba(26, 43, 76, 0.3);
    transition: all var(--duration-normal) var(--ease-out);
    z-index: 1000;
    display: flex;
    align-items: center;
    justify-content: center;
}

.victoria-chat-btn:hover {
    transform: scale(1.08);
    box-shadow: var(--shadow-xl), 0 0 60px rgba(26, 43, 76, 0.4);
}

.victoria-chat-btn svg {
    width: 28px;
    height: 28px;
    color: var(--white);
    transition: transform var(--duration-fast) var(--ease-out);
}

.victoria-chat-btn.active svg {
    transform: rotate(90deg);
}

/* Chat Label */
.victoria-chat-label {
    position: fixed;
    bottom: 2.5rem;
    right: 6.5rem;
    background: var(--white);
    padding: 0.75rem 1rem;
    border-radius: var(--radius-md);
    box-shadow: var(--shadow-lg);
    font-size: 0.875rem;
    font-weight: 500;
    color: var(--gray-700);
    opacity: 0;
    transform: translateX(10px);
    transition: all var(--duration-normal) var(--ease-out);
    pointer-events: none;
    z-index: 999;
}

.victoria-chat-btn:hover + .victoria-chat-label,
.victoria-chat-label.visible {
    opacity: 1;
    transform: translateX(0);
}

/* Chat Window */
.victoria-chat-window {
    position: fixed;
    bottom: 7rem;
    right: 2rem;
    width: 420px;
    height: 600px;
    max-height: calc(100vh - 10rem);
    background: var(--white);
    border-radius: var(--radius-xl);
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
    display: flex;
    flex-direction: column;
    overflow: hidden;
    z-index: 1001;
    opacity: 0;
    visibility: hidden;
    transform: translateY(20px) scale(0.95);
    transition: all var(--duration-normal) var(--ease-out);
}

.victoria-chat-window.open {
    opacity: 1;
    visibility: visible;
    transform: translateY(0) scale(1);
}

/* Chat Header */
.victoria-chat-header {
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    padding: 1.25rem 1.5rem;
    display: flex;
    align-items: center;
    gap: 1rem;
}

.victoria-avatar {
    width: 48px;
    height: 48px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--gold-400) 0%, var(--gold-500) 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: var(--font-display);
    font-size: 1.25rem;
    font-weight: 700;
    color: var(--white);
    flex-shrink: 0;
}

.victoria-info h4 {
    color: var(--white);
    font-family: var(--font-display);
    font-size: 1.125rem;
    margin-bottom: 0.125rem;
}

.victoria-info p {
    color: rgba(255, 255, 255, 0.7);
    font-size: 0.8125rem;
}

.victoria-chat-close {
    margin-left: auto;
    background: rgba(255, 255, 255, 0.1);
    border: none;
    width: 32px;
    height: 32px;
    border-radius: 50%;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: background var(--duration-fast) var(--ease-out);
}

.victoria-chat-close:hover {
    background: rgba(255, 255, 255, 0.2);
}

.victoria-chat-close svg {
    width: 18px;
    height: 18px;
    color: var(--white);
}

/* Chat Messages */
.victoria-chat-messages {
    flex: 1;
    overflow-y: auto;
    padding: 1.5rem;
    display: flex;
    flex-direction: column;
    gap: 1rem;
    background: var(--gray-50);
}

.victoria-chat-messages::-webkit-scrollbar {
    width: 6px;
}

.victoria-chat-messages::-webkit-scrollbar-track {
    background: transparent;
}

.victoria-chat-messages::-webkit-scrollbar-thumb {
    background: var(--gray-300);
    border-radius: 3px;
}

/* Message Bubbles */
.chat-message {
    max-width: 85%;
    animation: messageIn 0.3s var(--ease-out);
}

@keyframes messageIn {
    from {
        opacity: 0;
        transform: translateY(10px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.chat-message.assistant {
    align-self: flex-start;
}

.chat-message.user {
    align-self: flex-end;
}

.chat-message .message-content {
    padding: 0.875rem 1.125rem;
    border-radius: var(--radius-lg);
    font-size: 0.9375rem;
    line-height: 1.6;
}

.chat-message.assistant .message-content {
    background: var(--white);
    color: var(--gray-700);
    border: 1px solid var(--gray-200);
    border-bottom-left-radius: 4px;
}

.chat-message.user .message-content {
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    color: var(--white);
    border-bottom-right-radius: 4px;
}

/* Typing Indicator */
.typing-indicator {
    display: flex;
    align-items: center;
    gap: 0.375rem;
    padding: 1rem 1.125rem;
    background: var(--white);
    border: 1px solid var(--gray-200);
    border-radius: var(--radius-lg);
    border-bottom-left-radius: 4px;
    max-width: 80px;
}

.typing-indicator span {
    width: 8px;
    height: 8px;
    border-radius: 50%;
    background: var(--gray-400);
    animation: typing 1.4s ease-in-out infinite;
}

.typing-indicator span:nth-child(2) {
    animation-delay: 0.2s;
}

.typing-indicator span:nth-child(3) {
    animation-delay: 0.4s;
}

@keyframes typing {
    0%, 60%, 100% {
        transform: translateY(0);
        opacity: 0.4;
    }
    30% {
        transform: translateY(-4px);
        opacity: 1;
    }
}

/* Chat Input */
.victoria-chat-input {
    padding: 1rem 1.5rem;
    background: var(--white);
    border-top: 1px solid var(--gray-200);
}

.victoria-chat-input form {
    display: flex;
    gap: 0.75rem;
    align-items: flex-end;
}

.victoria-chat-input textarea {
    flex: 1;
    padding: 0.75rem 1rem;
    font-family: var(--font-body);
    font-size: 0.9375rem;
    border: 1px solid var(--gray-300);
    border-radius: var(--radius-md);
    resize: none;
    min-height: 44px;
    max-height: 120px;
    line-height: 1.5;
    transition: border-color var(--duration-fast) var(--ease-out);
}

.victoria-chat-input textarea:focus {
    outline: none;
    border-color: var(--navy-500);
}

.victoria-chat-input textarea::placeholder {
    color: var(--gray-400);
}

.victoria-chat-input button {
    width: 44px;
    height: 44px;
    border-radius: var(--radius-md);
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all var(--duration-fast) var(--ease-out);
    flex-shrink: 0;
}

.victoria-chat-input button:hover:not(:disabled) {
    transform: scale(1.05);
}

.victoria-chat-input button:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.victoria-chat-input button svg {
    width: 20px;
    height: 20px;
    color: var(--white);
}

/* Welcome State */
.victoria-welcome {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    padding: 2rem;
    text-align: center;
    height: 100%;
}

.victoria-welcome .victoria-avatar {
    width: 72px;
    height: 72px;
    font-size: 1.75rem;
    margin-bottom: 1.5rem;
}

.victoria-welcome h3 {
    font-family: var(--font-display);
    color: var(--navy-800);
    font-size: 1.375rem;
    margin-bottom: 0.5rem;
}

.victoria-welcome p {
    color: var(--gray-600);
    font-size: 0.9375rem;
    line-height: 1.6;
    max-width: 280px;
}

.victoria-welcome .start-btn {
    margin-top: 1.5rem;
    padding: 0.875rem 1.5rem;
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    color: var(--white);
    border: none;
    border-radius: var(--radius-md);
    font-family: var(--font-body);
    font-size: 0.9375rem;
    font-weight: 500;
    cursor: pointer;
    transition: all var(--duration-fast) var(--ease-out);
}

.victoria-welcome .start-btn:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-lg);
}

/* ============================================
   EMBEDDED VICTORIA CHAT
   ============================================ */

.victoria-embedded {
    max-width: 720px;
    margin: 0 auto var(--space-2xl);
    background: var(--white);
    border-radius: var(--radius-xl);
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.15);
    overflow: hidden;
    border: 1px solid var(--gray-200);
}

.victoria-embedded-header {
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    padding: 1.5rem 2rem;
    display: flex;
    align-items: center;
    gap: 1rem;
}

.victoria-embedded-header .victoria-avatar {
    width: 56px;
    height: 56px;
    border-radius: 50%;
    background: linear-gradient(135deg, var(--gold-400) 0%, var(--gold-500) 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    font-family: var(--font-display);
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--white);
    flex-shrink: 0;
}

.victoria-embedded-header .victoria-info h4 {
    color: var(--white);
    font-family: var(--font-display);
    font-size: 1.25rem;
    margin-bottom: 0.25rem;
}

.victoria-embedded-header .victoria-info p {
    color: rgba(255, 255, 255, 0.7);
    font-size: 0.875rem;
}

.victoria-embedded-messages {
    min-height: 400px;
    max-height: 500px;
    overflow-y: auto;
    padding: 2rem;
    background: var(--gray-50);
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.victoria-embedded-messages::-webkit-scrollbar {
    width: 6px;
}

.victoria-embedded-messages::-webkit-scrollbar-track {
    background: transparent;
}

.victoria-embedded-messages::-webkit-scrollbar-thumb {
    background: var(--gray-300);
    border-radius: 3px;
}

/* Welcome State */
.victoria-embedded-welcome {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    text-align: center;
    padding: 3rem 2rem;
    height: 100%;
    min-height: 350px;
}

.victoria-embedded-welcome p {
    color: var(--gray-600);
    font-size: 1.0625rem;
    line-height: 1.7;
    max-width: 480px;
    margin-bottom: 1rem;
}

.victoria-embedded-welcome p:last-of-type {
    margin-bottom: 2rem;
}

.victoria-embedded-welcome .btn {
    font-size: 1rem;
    padding: 1rem 2rem;
}

/* Embedded Messages */
.victoria-embedded-messages .chat-message {
    max-width: 85%;
    animation: messageIn 0.3s var(--ease-out);
}

.victoria-embedded-messages .chat-message.assistant {
    align-self: flex-start;
}

.victoria-embedded-messages .chat-message.user {
    align-self: flex-end;
}

.victoria-embedded-messages .chat-message .message-content {
    padding: 1rem 1.25rem;
    border-radius: var(--radius-lg);
    font-size: 1rem;
    line-height: 1.7;
}

.victoria-embedded-messages .chat-message.assistant .message-content {
    background: var(--white);
    color: var(--gray-700);
    border: 1px solid var(--gray-200);
    border-bottom-left-radius: 4px;
}

.victoria-embedded-messages .chat-message.user .message-content {
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    color: var(--white);
    border-bottom-right-radius: 4px;
}

/* Embedded Input */
.victoria-embedded-input {
    padding: 1.25rem 2rem;
    background: var(--white);
    border-top: 1px solid var(--gray-200);
}

.victoria-embedded-input form {
    display: flex;
    gap: 1rem;
    align-items: flex-end;
}

.victoria-embedded-input textarea {
    flex: 1;
    padding: 1rem 1.25rem;
    font-family: var(--font-body);
    font-size: 1rem;
    border: 2px solid var(--gray-200);
    border-radius: var(--radius-md);
    resize: none;
    min-height: 52px;
    max-height: 150px;
    line-height: 1.5;
    transition: border-color var(--duration-fast) var(--ease-out);
}

.victoria-embedded-input textarea:focus {
    outline: none;
    border-color: var(--navy-500);
}

.victoria-embedded-input textarea::placeholder {
    color: var(--gray-400);
}

.victoria-embedded-input button {
    width: 52px;
    height: 52px;
    border-radius: var(--radius-md);
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    border: none;
    cursor: pointer;
    display: flex;
    align-items: center;
    justify-content: center;
    transition: all var(--duration-fast) var(--ease-out);
    flex-shrink: 0;
}

.victoria-embedded-input button:hover:not(:disabled) {
    transform: scale(1.05);
    box-shadow: var(--shadow-md);
}

.victoria-embedded-input button:disabled {
    opacity: 0.5;
    cursor: not-allowed;
}

.victoria-embedded-input button svg {
    width: 22px;
    height: 22px;
    color: var(--white);
}

/* Contact Alternative */
.contact-alternative {
    text-align: center;
    margin-bottom: var(--space-xl);
}

.contact-alternative p {
    color: var(--gray-500);
    font-size: 0.9375rem;
}

.contact-alternative .schedule-link {
    color: var(--navy-700);
    font-weight: 500;
    text-decoration: underline;
    text-underline-offset: 2px;
}

.contact-alternative .schedule-link:hover {
    color: var(--gold-500);
}

/* Hide floating chat button only when embedded Victoria is on the page */
body.has-embedded-victoria .victoria-chat-btn,
body.has-embedded-victoria .victoria-chat-label {
    display: none;
}

@media (min-width: 768px) {
    body.has-embedded-victoria .victoria-chat-btn,
    body.has-embedded-victoria .victoria-chat-label {
        display: none;
    }
}

/* Mobile Responsive */
@media (max-width: 768px) {
    .victoria-embedded {
        margin: 0 calc(var(--space-xl) * -1) var(--space-2xl);
        border-radius: 0;
        border-left: none;
        border-right: none;
    }

    .victoria-embedded-header {
        padding: 1.25rem 1.5rem;
    }

    .victoria-embedded-messages {
        min-height: 350px;
        padding: 1.5rem;
    }

    .victoria-embedded-welcome {
        padding: 2rem 1rem;
    }

    .victoria-embedded-input {
        padding: 1rem 1.5rem;
    }

    .victoria-chat-window {
        bottom: 0;
        right: 0;
        left: 0;
        width: 100%;
        height: 100%;
        max-height: 100%;
        border-radius: 0;
    }

    .victoria-chat-btn {
        bottom: 1.5rem;
        right: 1.5rem;
        width: 56px;
        height: 56px;
    }

    .victoria-chat-label {
        display: none;
    }
}

/* ============================================
   SEND TRANSCRIPT BUTTON & MODAL
   ============================================ */

.send-transcript-container {
    padding: 0.75rem 1rem;
    background: var(--gray-50);
    border-bottom: 1px solid var(--gray-200);
    width: 100%;
    box-sizing: border-box;
}

.send-transcript-btn,
.victoria-embedded-input .send-transcript-btn {
    display: block !important;
    width: 100% !important;
    height: auto !important;
    min-width: 200px;
    padding: 0.75rem 1rem !important;
    background: linear-gradient(135deg, var(--gold-500) 0%, var(--gold-400) 100%) !important;
    color: var(--white) !important;
    border: none;
    border-radius: var(--radius-md);
    font-family: var(--font-body);
    font-size: 0.875rem;
    font-weight: 600;
    cursor: pointer;
    transition: all var(--duration-fast) var(--ease-out);
    text-align: center;
    white-space: nowrap;
    box-sizing: border-box;
}

.send-transcript-btn:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

/* Modal */
.transcript-modal {
    position: fixed;
    inset: 0;
    background: rgba(0, 0, 0, 0.6);
    display: flex;
    align-items: center;
    justify-content: center;
    z-index: 2000;
    padding: 1rem;
    animation: fadeIn 0.2s ease-out;
}

@keyframes fadeIn {
    from { opacity: 0; }
    to { opacity: 1; }
}

.transcript-modal-content {
    background: var(--white);
    border-radius: var(--radius-xl);
    padding: 2rem;
    max-width: 420px;
    width: 100%;
    box-shadow: 0 25px 50px -12px rgba(0, 0, 0, 0.25);
    animation: slideUp 0.3s var(--ease-out);
}

@keyframes slideUp {
    from {
        opacity: 0;
        transform: translateY(20px);
    }
    to {
        opacity: 1;
        transform: translateY(0);
    }
}

.transcript-modal-content h3 {
    font-family: var(--font-display);
    color: var(--navy-800);
    font-size: 1.375rem;
    margin-bottom: 0.5rem;
}

.transcript-modal-content > p {
    color: var(--gray-600);
    margin-bottom: 1.5rem;
    font-size: 0.9375rem;
}

.contact-form {
    display: flex;
    flex-direction: column;
    gap: 1rem;
}

.contact-form input {
    padding: 0.875rem 1rem;
    font-family: var(--font-body);
    font-size: 1rem;
    border: 2px solid var(--gray-200);
    border-radius: var(--radius-md);
    transition: border-color var(--duration-fast) var(--ease-out);
}

.contact-form input:focus {
    outline: none;
    border-color: var(--navy-500);
}

.contact-form input::placeholder {
    color: var(--gray-400);
}

.form-buttons {
    display: flex;
    gap: 1rem;
    margin-top: 0.5rem;
}

.form-buttons button {
    flex: 1;
    padding: 0.875rem 1.25rem;
    font-family: var(--font-body);
    font-size: 0.9375rem;
    font-weight: 500;
    border-radius: var(--radius-md);
    cursor: pointer;
    transition: all var(--duration-fast) var(--ease-out);
}

.btn-cancel {
    background: var(--gray-100);
    color: var(--gray-700);
    border: 1px solid var(--gray-200);
}

.btn-cancel:hover {
    background: var(--gray-200);
}

.btn-send {
    background: linear-gradient(135deg, var(--navy-800) 0%, var(--navy-900) 100%);
    color: var(--white);
    border: none;
}

.btn-send:hover:not(:disabled) {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

.btn-send:disabled {
    opacity: 0.7;
    cursor: not-allowed;
}

/* Success Message */
.success-message {
    background: linear-gradient(135deg, #059669 0%, #047857 100%) !important;
    color: var(--white) !important;
    border: none !important;
}

/* Streaming Cursor */
.streaming-cursor {
    animation: blink 1s infinite;
    opacity: 0.7;
}

@keyframes blink {
    0%, 50% { opacity: 0.7; }
    51%, 100% { opacity: 0; }
}

@media (max-width: 480px) {
    .transcript-modal-content {
        padding: 1.5rem;
    }

    .form-buttons {
        flex-direction: column;
    }
}